Shipping policy

WHERE WE SHIP

We currently ship within the United States only.

RATES

- Standard shipping — $8
- Free standard shipping on orders over $70
- Express shipping — $15

Your available options and final cost are shown at checkout before you pay.

PROCESSING TIME

Orders are processed within 1–3 business days. Orders placed on weekends or holidays begin processing the next business day.

DELIVERY TIME

Standard delivery typically takes 7–15 business days after dispatch. Express is faster where the carrier supports it. These are estimates, not guarantees — carrier delays, weather and peak periods can add time.

TRACKING

We email a tracking number as soon as your order ships. Allow 24–48 hours for the carrier to register the first scan.

MULTIPLE SHIPMENTS

If you order several items, they may arrive separately and on different days. You are not charged extra for this.

ADDRESS ACCURACY

Please double-check your shipping address at checkout. We cannot be responsible for parcels delivered to an address entered incorrectly, but contact us quickly and we will do what we can.

GET IN TOUCH

Email: ElevatedAmbianceco@gmail.com
Phone: (682) 583-6687
Hours: Monday to Friday, 9:00am – 5:00pm Central Time